Privacy Policy
Effective date: September 2026
Safe Plug Electric (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose information when you visit [website address], request an estimate, or contact us about our electrical services.
Information We Collect
When you complete a form or contact us, we collect the information you provide, which may include:
- Your name, email address, and phone number.
- Your project city, ZIP code, or service address.
- The type of electrical service you need.
- Project details and other information you choose to share.
- Your communication preferences and any consent you provide.
Our website and service providers may also collect technical information, such as your IP address, browser and device information, pages visited, referring website, and interactions with our website.
How We Use Your Information
We use information to:
- Respond to questions and estimate requests.
- Discuss, schedule, and provide electrical services.
- Communicate about your project or appointment.
- Maintain customer and inquiry records.
- Operate, secure, and improve our website.
- Understand the effectiveness of our advertising.
- Meet legal obligations and protect our business.
We also send promotional communications when you have provided the appropriate consent. You can unsubscribe using the instructions in those communications.
Forms and Customer Management
We use HighLevel to collect website form submissions and manage inquiries and customer communications. Information submitted through our forms is processed and stored through HighLevel and its supporting service providers to help us respond to your request.
Cookies, Analytics, and Advertising
We use Google Analytics 4 (GA4) and Meta Pixel to understand how visitors interact with our website and measure the effectiveness of our advertising, including estimate-request form submissions.
These tools may use cookies and similar technologies to collect information such as your IP address, browser and device information, pages visited, and actions taken on our website. Information is processed by Google and Meta according to their respective privacy policies.
You can learn more at Google’s Privacy Policy and Meta’s Privacy Policy.
You can manage cookies through your browser settings. Blocking cookies may limit some tracking, but browser settings may not control every tracking technology.
How We Disclose Information
We disclose information to service providers that help us operate our website, manage inquiries, deliver communications, and support our business. These may include website hosting, customer management, and analytics providers.
Where advertising tools are enabled, information about website activity may also be disclosed to the relevant advertising providers as described above.
We may disclose information when required by law, to protect our rights or the safety of others, or in connection with a business transaction such as a merger or sale.
Communications and Text Messaging
We use the contact information you provide to respond to inquiries and communicate about our electrical services.
If you separately opt in to service-related text messages, Safe Plug Electric may send messages about estimate requests, appointment confirmations and reminders, and project updates. If you separately opt in to promotional text messages, we may send special offers, discounts, and information about our electrical services.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance. Text messaging consent is optional and is not a condition of submitting an estimate request or purchasing services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Retention
We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, and meet legal obligations. Retention periods depend on the type of information and the purpose for which it was collected.
Information Security
We use reasonable safeguards designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of information you have provided. Depending on your location and applicable law, you may have additional privacy rights.
We may need to verify your identity before processing a request. Certain information may need to be retained for legal or legitimate business purposes.
To make a request, contact us using the details below.
Third-Party Websites
Our website may link to third-party websites. Their privacy practices are governed by their own policies.
Children’s Privacy
Our website and services are intended for adults seeking electrical services. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable requirements. Updates will appear on this page with a revised effective date.
Contact Us
For questions about this Privacy Policy or requests concerning your information, contact:
Safe Plug Electric
(214) 380-0034
safeplugelectric@gmail.com